Abstract

Enterprises grapple with the significant challenge of managing proprietary unstructured data, hindering efficient information retrieval. This has led to the emergence of AI-driven information retrieval solutions, designed to adeptly extract relevant insights to address employee inquiries. These solutions often leverage pre-trained embedding models and generative models as foundational components. While pre-trained embeddings may exhibit proximity or disparity based on their original training objectives, they might not fully align with the unique characteristics of enterprise-specific data, leading to suboptimal alignment with the retrieval goals of enterprise environments. In this paper, we propose a comprehensive methodology for contextualizing pre-trained embedding models to enterprise environments, covering the entire process from data preparation to model fine-tuning and evaluation. By adapting the embeddings to better suit the retrieval tasks prevalent in enterprises, we aim to en

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