Abstract
We present the theory and numerical evaluations of the backscattering rate determined by acceptor holes or Mn spins in HgTe and (Hg,Mn)Te quantum wells in the quantum spin Hall regime. The role of anisotropic s-p and sp-d exchange interactions, Kondo coupling, Luttinger liquid effects, precessional dephasing, and bound magnetic polarons is quantified. The determined magnitude and temperature dependence of conductance are in accord with experimental results for HgTe and (Hg,Mn)Te quantum wells.