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GAIA: A General Agency Interaction Architecture For Llm-human B2B Negotiation & Screening

·2025

Abstract

Organizations are increasingly exploring delegation of screening and negotiation tasks to AI systems, yet deployment in high-stakes B2B settings is constrained by governance: preventing unauthorized commitments, ensuring sufficient information before bargaining, and maintaining effective human oversight and auditability. Prior work on large language model negotiation largely emphasizes autonomous bargaining between agents and omits practical needs such as staged information gathering, explicit authorization boundaries, and systematic feedback integration. We propose GAIA, a governance-first framework for LLM-human agency in B2B negotiation and screening. GAIA defines three essential roles - Principal (human), Delegate (LLM agent), and Counterparty - with an optional Critic to enhance performance, and organizes interactions through three mechanisms: information-gated progression that separates screening from negotiation; dual feedback integration that combines AI critique with lightweig

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