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Beyond Task Completion: An Assessment Framework For Evaluating Agentic AI Systems

·2025

Abstract

Recent advances in agentic AI have shifted the focus from standalone Large Language Models (LLMs) to integrated systems that combine LLMs with tools, memory, and other agents to perform complex tasks. These multi-agent architectures enable coordinated reasoning, planning, and execution across diverse domains, allowing agents to collaboratively automate complex workflows. Despite these advances, evaluation and assessment of LLM agents and the multi-agent systems they constitute remain a fundamental challenge. Although various approaches have been proposed in the software engineering literature for evaluating conventional software components, existing methods for AI-based systems often overlook the non-deterministic nature of models. This non-determinism introduces behavioral uncertainty during execution, yet existing evaluations rely on binary task completion metrics that fail to capture it. Evaluating agentic systems therefore requires examining additional dimensions, including the age

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