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Are Large Language Models More Empathetic Than Humans?

Abstract

With the emergence of large language models (LLMs), investigating if they can surpass humans in areas such as emotion recognition and empathetic responding has become a focal point of research. This paper presents a comprehensive study exploring the empathetic responding capabilities of four state-of-the-art LLMs: GPT-4, LLaMA-2-70B-Chat, Gemini-1.0-Pro, and Mixtral-8x7B-Instruct in comparison to

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